Business · By industry · Nonprofits

Nonprofit Insurance: Review the Work Behind Your Mission

A nonprofit's insurance needs come from what its people do, not simply its tax status. Volunteers, employees, board members and the people you serve can raise different questions across different policies.

Discuss our nonprofit's insurance

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What to review

The questions that matter

Start with your programs

Tell us whom the organization serves, where activities take place and whether staff or volunteers transport people, handle money, provide advice, work with children or deliver other services. Include fundraising and events as well as the everyday program.

Injury, liability and governance

A volunteer's own injury is different from a claim that the volunteer injured someone else. Volunteer accident coverage, general liability, workers' compensation and professional liability aren't interchangeable. Directors and officers coverage may address specified management-related allegations.

Driving

A volunteer driving a personal vehicle raises questions about both the driver's insurance and the organization's liability.

Events and sensitive services

Events, alcohol, overnight programs, counseling and contact with vulnerable people can need more specialized review.

Illustrative example

a volunteer driver

A volunteer drives a client to an appointment in their own car and is involved in an accident. The volunteer's personal auto policy is usually looked at first; the organization's hired and non-owned auto coverage, if it has it, may protect the organization if it's named in a claim. Whether the volunteer is an insured depends on the policy wording. A real claim depends on the facts and the policies.

What to prepare

  • Program descriptions
  • Staff and volunteer roles
  • Locations
  • Financial and property information
  • Contracts and existing policies
  • Planned changes (please don't send participant or patient records through a website form)
Discuss our nonprofit's insurance

Questions people ask

Quick answers

  • It depends on the policy's definition of who is insured. Some policies include volunteers for their work for the organization; others don't, or only partly. Check the wording.

Next step

Talk to us about nonprofit insurance.

A request starts a conversation and a quote; it doesn't bind or change any insurance. Policy terms, exclusions and limits control.