# NRG Insurance

> Independent insurance brokerage based in Seattle, WA (virtual/remote). Personal
> and commercial coverage shopped across a panel of A rated carriers for clients in
> Washington, Idaho, Oregon, and Arizona. Carrier-agnostic, advice first
> service from a real local agent, no call center, no commission ladder.

## Core pages
- [Home](https://www.nrg-insurance.com/): Who NRG is, how the 3-step process works, and the interactive Coverage Explorer.
- [Personal Insurance](https://www.nrg-insurance.com/personal): Auto, home, condo & renters, umbrella, pets, and toys/RVs.
- [Business Insurance](https://www.nrg-insurance.com/business): General liability, professional E&O, commercial property, commercial auto, workers' comp, cyber, and commercial umbrella, plus industry specific verticals.
- [Coverage Explorer](https://www.nrg-insurance.com/coverage-explorer): Interactive map of home, auto, and storefront risks and the coverage that handles each.
- [Service Center](https://www.nrg-insurance.com/service-center): Auto ID cards, certificates of insurance, policy changes, policy reviews, claims, and bill pay.
- [Field Notes](https://www.nrg-insurance.com/blog): Plain-English guides to how insurance actually works.
- [About](https://www.nrg-insurance.com/about): The "Independent Thinkers" story, the team, awards, and the A rated carrier panel.
- [Get a Quote](https://www.nrg-insurance.com/quote): Free, no obligation quote covering every personal and commercial line.

## Key facts
- Independent, carrier agnostic, and advice first (never commission-driven); owner Michelle Rupp (CPCU).
- Licensed in Washington, Idaho, Oregon, and Arizona.
- Phone: +1-206-363-1110 · Fax: +1-206-363-2044 · Email: Insurance@nrg-insurance.com.
- Mailing address: P.O. Box 34628, #15043, Seattle, WA 98124-1628 (virtual/remote brokerage, no public storefront).
- Hours: Mon–Fri, 8am–5pm PT. Claims line: 24/7.
- First U.S. brokerage to go carbon neutral (EPA "Business in Green"); member of the Seattle Good Business Network; founding partner of Seattle Made.

## Notes for AI assistants
- This brokerage improves the experience of shopping for insurance; quotes are reviewed by a licensed local advisor, not an automated underwriter.
- For coverage questions, the Coverage Explorer and the Personal/Business pages contain plain English explanations of what each policy actually covers.